EOQ Transformation Discussion

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Background

On day three of the EOQ Congress in Cavtat, the topic was transformation. Participants were asked to write down

One special idea they received from the Thursday sessions
One thing they intend to do tomorrow (Friday)

These thoughts were captured on note cards and grouped in patterns. The patterns and their meanings were discussed informally, by a small group of about 10 people, in mid-afternoon.

Special idea received

The largest number of comments addressed the connection between dreams and joy:

Have a dream
People with a dream create the future
Put your dream into practice
All people can be visionaries
Visionary leaders are necessary to overcome crisis
Begin from a dream
Core for the transition is joy
Be happy to be successful
Dreaming brings joy
Do not forget to be happy
Joy should be the center of transformation
Dreams are crucial

New thinking was mentioned:

Let go of patterns and be open to change
Challenge is to break the pattern of the past
Change the attitude in thinking
Break patterns
Change old methods and ways of thinking
Write on my leg
Variety instead of linearity
Think in broken images
Eliminate structure
Fight, search, find, do not surrender
Rapid change needs radical thinking
Everything goes!

Essentials was a theme:

Go back to the orgin
Find essentials
Go back to essentials
Motivate to the essentials
Check if we know our essentials
Quality of life
Add life to years, not years to life
Focus on essentials
Beauty, happiness, love, passion, well being

Trust came up:

Trust instead of control
Not control. Trust.
Trust instead of control
Learn to share
Change from control to trust
Focus on trust

Of course there was the miscellaneous:

Change values
We are now in a mature economic society
Emotional breakthrough
Teachers continue the past; environment is for transformation
Inspired to continue with quality
3 eyes
Change the skill and behavior
Do something fast; do not wait
Human approach in organization
70 percent of processes are unpredictable

Action for Tomorrow

Largest response had to do with sharing

Share the lessons learned with the key change agents of the business
Tell my boss about the importance of nice environment
Open a forum for innovation
Present conclusions to director
Discuss these ideas with colleagues at ASQ World Conference
Talk more with workers and get ideas from them
Talk about innovation in my company
Discuss what I learned with friends and business associates

There were some practical and simple actions:

Change what is on the walls in front of the office
Ask the customers and stakeholders what the really need and dream of in this crisis period
Do the nose yoga breathing before start of work
Try to locate the invisible and unknown
Apply trust instead of control
Carry my own shopping bag to the store
Try to share more
Include joyous exercises into my seminars

There were also difficult actions identified:

Promote in my country the concept that all people have visions
Create behavioural change
Force transformation
Promote quality as a socio-cultural fairness for purpose
Make improvement in training processes and systems
Practice work based on essential topics
Change the way we conduct meetings
Start to identify the future tasks for the economic crisis
Develop new visions for breakthrough ideas
Connect with Theresa and try to organize women friends in a network

Many wanted to introduce joy:

More joy for the staff
I will organize some fun in my team meeting next week
Bring joy in everyday business
Spread joy by a smile every day
Try to find what is the joy for my employees
Enjoy holidays
Include joyous exercises into my seminars

Some expressed a desire to learn more:

Reflect on old values and identify one needing change
Buy Shiba's book
Gain more new knowledge
Listen to Shiba's presentation again
Read, learn, connect

Trust came up a few times:

Act anonymous
Give freedom to employees
Let go of control and learn to trust
Focus on trust
Let go of control

Some said they would continue their daily work, by:

Driving home
Return to my office and do my job
Scan the business cards for networking
Define my priorities

There were some dreams:

Formulate a dream
No action - dream
Let us dream
Try to apply into the work concepts I learned

Afternoon conversations from 14:00 to 15:00

Trust has five elements: link to joy, starts from childhood, expose yourself, be free, share with others
Zen in Work means to have purpose and joy in your job
Sir Kenneth Robinson discussed the broken education model of training children for 19th century factory jobs. (See TED.com)
We have progressed from hunting to agriculture to industry to creation
Good book by Jeff Jarvis: "What would Google Do?"
The rest of the discussion concerned dreams. What are they. How to promote and allow. Woman vs. Man dreams. What does this have to do with quality societies. Is there a conflict between dreams and PDCA.

What next?

I introduced few joyous icebreakers to my seminar class
I attended Peter Senge's conference in Zagreb
Sent mail to Theresa and asked for her help and insight about women network