Process-based Auditing: A one day intermediate level seminar
This seminar is designed for managers and professional staff already familiar with basic quality auditing concepts, such as described in my book, Quality Audits for Improved Performance. The instruction is applicable to any quality management system (ISO 9001, FDA, automotive, etc.). Those faced with assessing the process approach of ISO 9001:2008 will find the seminar to be especially valuable. Small group breakout sessions allow participants to develop plans specific to their needs. All aspects of the audit (planning, performing, reporting, and correcting) are covered.
Presentation Outline
- Introductions
- Lecture: Product, process and system relationships
- Workshop: Flowchart the business
- Lecture: Process models
- Workshop: Do the turtle
- Lecture: Audit preparation and importance of data
- Workshop: Prepare checklist questions
- Lunch break
- Lecture: Audit report and system findings
- Workshop: Write a finding
- Lecture: Remedial and corrective action
- Workshop: Prepare a corrective action response
- Summary and conclusions
Click here to download a pdf brochure.
Logistics
My fee for this course is 2,000 USD plus travel expenses. ASQ will charge more. You provide meeting space, data projector for my laptop, food and beverages. You reproduce course notes from my master sheets (about 30 pages), if you contract directly with me. Course completion certificates are provided after the event, upon request. ASQ provides all materials and certificates as part of their turnkey service.